This Privacy Policy applies to the entire contents of the Website under the domain name www.fivenights.com (Website).
The Website is operated by White Rose Software Limited registered in England and Wales under Company Number 04061420. The Company’s registered address is 10 Moorcroft Court, Great Boughton, Chester, England, CH3 5JZ (We)
The Company is committed to protecting and respecting your privacy.
This policy (together with our Terms and Conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this Privacy Policy carefully to understand our views and practices regarding your personal data and how we will treat it.
Using the Website indicates that you accept this Privacy Policy together with our Terms and Conditions regardless of whether or not you choose to register with us. If you do not accept this Privacy Policy and/or our Terms and Conditions, you must leave the Website immediately.
The data controller is the Company whose details are shown above.
We collect information from you when you fill in a form on the website, in addition we collect information when:
When you register to use our service, we collect the following personal information:
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
The Website uses numerous cookies. A cookie is a small file of letters and numbers that we put on your computer if you agree. These cookies allow us to distinguish you from other users of the Website, which helps us to provide you with a good experience when you browse the Website and also allows us to improve our site.
The cookies we use are "analytical" cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the site when they are using it. This helps us to improve the way the Website works, for example by ensuring that users are finding what they are looking for easily.
You can instruct you web browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the Website. If you do not accept cookies, however, you will not be able to use the portions of the Website that requires you to signup or login.
The data that we collect from will be stored at a destination inside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you in the following ways:
• To ensure that content from the Website is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.
We may use your data, or permit selected third parties to use your data, to provide you with our services, for instance if we sub-contract elements of our services to such third parties (this is separate to third party marketing and/or advertising which is detailed below).
We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we or substantially all of our assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions and other agreements; or to protect our rights, property, safety, customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We will not process your personal data for marketing purposes.
The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us at mail@fivenights.com.
We will provide you with the means to ensure that your personal information is correct and current. If you have registered to use the website, we will provide a way for you to access and change your profile. We will also allow you to completely delete your profile along with all personal information associated with that profile, although this option may significantly degrade your experience with our website. You may request deletion by contacting us at mail@fivenights.com. We will respond to your request within a reasonable timeframe. Requesting deletion of your account means your personal information is permanently deleted and cannot be retrieved.
If you would like to view your personal information that we hold at any time, you may access your profile from our website, or contact us at mail@fivenights.com.
We retain your information while your account is active or as needed to provide you services. Thereafter, we may retain certain personal information indefinitely as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We may also retain aggregate information for research purposes and to help us develop and improve our Site and services.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
Issue Date: 25/05/2018
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